Privacy Policy
Last Updated: October 20, 2026
"Your privacy is critically important to us. At The Chapter Hub, we have a few fundamental principles regarding your data."
1. Information We Collect
We only collect information about you if we have a reason to do so—for example, to provide our Services, to communicate with you, or to make our Services better.
- Identity & Access: When you sign up, we ask for identifying information such as your name, email address, and authentication credentials.
- Transaction Information: If you purchase a story, we collect information to process those payments. We do not store full credit card numbers; payments are processed securely via our partners (PayPal).
- Usage Data: We collect information about how you use our library, such as reading progress, bookmarks, and page views, to personalize your experience.
2. How We Use Information
We use the information we collect to provide, maintain, and improve our services, specifically to:
- Process transactions and send related receipts.
- Send technical notices, updates, security alerts, and administrative messages.
- Respond to your comments and provide customer support via our Ticket system.
- Monitor and analyze trends to improve our catalog curation.
3. Data Sharing
We do not sell your personal data. We share information only in limited circumstances:
- Service Providers: We share data with third-party vendors who help us operate our application (e.g., payment processors, email services).
- Legal Requirements: We may disclose information if required by law or in response to a valid court order.
4. Security
We take robust administrative and technical measures to protect your personal information from loss, theft, misuse, and unauthorized access. Your connection to The Chapter Hub is always encrypted via SSL.
5. Contact Us
If you have questions about this Privacy Policy, please reach out to our privacy officer:
Privacy Team
privacy@thechapterhub.com